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Thanks for going out of your way, you really have been a great help.

Mrs Bennett.

You guys have been great. I'll always keep using you!

Mrs. Brooks

Your out of hours breakdown service really impressed me. It gave me the confidence to buy my powerchair.

Mr. Alan

Loving the wetroom! We use it everyday

Mrs. J. Hill

I'd like to thank Paul very very much for fixing my stairlift, it works great. He's so nice and such a gentleman.

Mrs. Trevellion

Thanks ever so much for all your help. You really have been good. The stairlift is lovely, I'm up and down it all day - Paul made a good job of it. I'm really chuffed.

Mrs. Bailey

Brilliant, I'm well pleased with both my scooters!

Mr. May

It's the best scooter I've ever had!

Mr. C. Payne

There should be more people like you, thankyou for all that you have done for my dad (stairlift). It was very much apreciated.

Mr. Rye's Daughter.

Oh gosh, that's very good! (our response time) I never realised hoew friendly you were.

Mrs. Bradley.

Thankyou for coming out so quickly, I'd of been stuck without you

Mrs. Lifton

It's been a pleasure to do business with you, this is the best scooter I'ver ever had.  I wish you all the best.

Mr. Payne

It's in great working order (stairlift one year after purchase) I can't belive how much she's used it, so glad we bought it for her

Mrs. Mustil's son

Your advice has been very helpful, now I can get about much more comfortably than before, thankyou

Mrs Cain

It's just so lovely having you guys located so close

Mrs. Hutchings

That's fantastic absolutely wonderful, thank you very much once again (Scooter servicing)

Mrs. Waller

Thank you ever so much for your help!

Mr. Morgan.

That's the most fun I've hads in ages (new scooter), thank you!

Mrs. Bell.

Dear Rob,

I'm sending you a letter to thank you for your kindness of letting us borrow your wheelchairs (for our sportsday).

Lastweek on sportsday our friends Jake and Laura couldn't attend any races because of their disabilities but by having the wheelchairs they could both be involved in the event.

Thankyou for lending us the wheelchairs

Yours faithfully

Olly and the whole of nightingales.

Olly (9 years old)

Thanks for all the help and the wonderful service. I really do appreciate it

Mrs Paternoster.

At first I was worried about the cost of repairs, but now let's just say you've got a new customer for life!

Mrs. Wilson

We finally came back to you because you were so nice, and gave us lots of helpful info when we were thinking about getting a scooter

Mrs Mutch's Daughter

Your care package really is good, it's got everything I need

Mr. Branwell

I'm calling just to say thankyou, Michael really has been of great help. He sorted everything out with my scooter!

Mr. Smith

Your shop always seem happy. Thankyou for all your help the walker is great, much better than my old creaky one

Mrs. Paternoster

The powerchair is great, and I love the ramp you installed for me, you did a really good job, you really did

Mrs. Slade

I've always shopped with you, you've all been ever so helpful

Mrs. Harley

All the time you've spent helping us is much apreciated

Mr. Young

I felt I had to call just to say how pleased I was with the service, thankyou. I'll be telling all my friends about you

Mrs. Williams

Thanks for all your help, you've really done us a good turn. We'll definitely be using you again in the future

Mrs. Brennan

You have been extremely helpful, I can't believe how quickly you delivered

Mrs. Munden

Hi Michael,

I would just like to say that I am impressed by the level of service I have received regarding the service of my wheelchair.

I will certainly use you to service my 'Go Go' buggy and my Acorn stair lift ( service due in December).

Robert, was first class in his approach, manner and he took time to listen while I explained the problems we were having and he arrived on time both to collect and deliver.

I will certainly recommend you to all friend and family.

So a Big Thank You to you and your team!

Chris (G)

I was ever so chuffed with my scooter, my daughter couldn't keep up! It was the first time I'd been out for weeks.

Mrs. Coomer

I must really thank you so very much. I've tried it up the road and I'm absolutely thrilled to bits with it, It's amazing. I'm so delighted you don't know how grateful I am I will definitely be coming to you whenever i need anything

Mrs. Bennett

Thankyou so much for everything you've done for my mother, you're all ever so kind

Mrs. Weaver


I Appreciate the follow up call, I have to say I was surprised at how quickly you delivered the chair, thankyou!.

Mr. Prosser.


I felt I had to call and say how pleased I was with the service, it really was a 100% thorough job, and we will definitely be using you next time

Mrs. Pillbean

Going out used to be a pain, not any more! I'm very very pleased with my new scooter, Money well spent!

Mr. Dye

I can go out everyday on my scooter, I couldn't imagine not having one. I should have got one years ago, It's brilliant!

M. Groves

Such a friendly service, like being with old friends. I'd like to compliment the after sales service which has been outstanding!

Mrs. Reed

Thankyou very much, you've been so helpful and you had the lowest prices!

Mr. Pudney

Thankyou! Very impressed by the installation teams. Had a test drive on the stairlift - smooth and surprisingly fast! Please pass on our thanks to all concerned.

Mrs. Spanner

I'm so glad I got the scooter I'd never have been able to go to the zoo with my grandaughter!

Mr. Hughes, Rochester

I'm extremely pleased with my scooter, now I can finally go out and about with the confidence that I'm safe!

Mrs. Hales, Rainham

I purchased a scooter from ability outlet who were also able to install a ramp, but best of all they were at least £600 cheaper than anyone else for my stairlift!

Mr. Keeler

Needed a chair as my father was coming out of hospital, phoned ability outlet and they were able to deliver a chair in the colour I wanted the very same day.

Mr. Bagley

I contacted Ability Outlet about upgrading my powerchair; the service I received from them was outstanding. I part exchanged my old powerchair for a new one and the price I got was amazing. I will be coming back for a bed in the near future.

A. Reed, Rainham

Came out the same day when contacted and got my new rise and recline chair in 48 hours, amazing service.

Betty, Rochester Gate

Was having problems with my scooter and I was passing the Rochester store to see what was causing the problem, sadly it was the transaxle, Ability outlet quoted me a very good price and I went head and the work was completed once the parts arrived the same day. Thank you so much.

Mr. Bruty, Rochester